Terms of Service
Effective Date: October 3, 2024
1. Acceptance of Terms
Welcome to JingVita ("we", "our", or "us"). JingVita operates and provides services through Jingvita.com ("this Website"). By accessing and using this Website, you accept and agree to comply with these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use this Website.
2. Product Information
2.1 Product Descriptions
JingVita specializes in health products based on traditional herbal wisdom, including but not limited to:
- Herbal sleep patches
- Herbal foot bath packs
- Herbal sleep balms
- Acupoint patches
- Related health care products
2.2 Product Usage Instructions
Our products are designed to support overall wellness but are not substitutes for professional medical advice, diagnosis, or treatment. If you have health concerns, please consult with healthcare professionals.
3. Account Registration and Security
3.1 Account Eligibility
You must be at least 18 years old to create an account and make purchases on JingVita.
3.2 Account Information
You agree to provide true, accurate, complete, and up-to-date registration information.
3.3 Account Security
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Orders and Payments
4.1 Order Acceptance
All orders are subject to our verification and acceptance. We reserve the right to refuse or cancel any order for reasons including:
- Product unavailability
- Pricing errors
- Suspicious or fraudulent activity
4.2 Pricing
Prices are subject to change without notice. Cross-border purchases may be subject to customs duties, taxes, and other charges.
4.3 Payment
We accept major credit cards and designated payment platforms. All transactions are processed in US dollars (or specified currencies).
5. Shipping and Delivery
5.1 Shipping Policy
As a cross-border retailer, we ship products to multiple locations worldwide. Shipping times and costs vary by destination.
5.2 Delivery Risk
The risk of loss passes to you upon delivery of the products to the carrier.
6. Returns and Refunds
6.1 Return Policy
Due to the personal care nature of our products, we accept returns of unused, unopened products within 30 days of receipt.
6.2 Refund Processing
Approved refunds will be processed to the original payment method within 14 business days.
6.3 Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer service at yongruiwan@163.com within 48 hours of receipt.
7. Intellectual Property
7.1 Copyright
All content on the JingVita website, including text, graphics, logos, and software, is owned by JingVita and protected by copyright laws.
7.2 Trademarks
The JingVita name and logo are our registered trademarks. They may not be used without explicit written permission.
8. User Conduct
You agree not to use this Website to:
- Engage in any illegal activities
- Infringe upon others' intellectual property rights
- Distribute malware or viruses
- Interfere with the website's security features
9. Disclaimers
9.1 Product Disclaimer
Our products are designed to support wellness but do not guarantee specific results. Individual results may vary based on personal constitution, lifestyle habits, and usage methods. Product information is based on traditional use and existing research but should not be considered medical advice.
9.2 Website Availability
We strive to ensure continuous website availability but do not guarantee uninterrupted or error-free access.
10. Limitation of Liability
To the maximum extent permitted by law, JingVita shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use this Website or products.
11. Indemnification
You agree to indemnify JingVita and its affiliates from any claims, liabilities, damages, and expenses arising from your violation of these Terms.
12. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for the content or practices of these websites.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be notified on the Website. Continued use of this Website constitutes acceptance of the updated Terms.
14. Termination
We reserve the right to terminate or suspend your access to the Website for violations of these Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through friendly negotiation, failing which they shall be submitted to the competent court for resolution.
16. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Customer Service Email: yongruiwan@163.com
We are committed to providing you with an excellent service experience.